FAQ

  

What do I need to bring and wear?  

We provide mats but you are welcome to bring your own. There is filtered water at the studio and all classes are barefoot.

Will I be penalized for cancelling my class?

Cancelling within 12 hours of the class is considered a late cancel and you will be charged $15 for a late cancelled Floor or Apparatus class and $20 for a late cancelled Reformer class. There is no penalty for cancelling with more than 12 hours notice.

Can I drop in for class, or is pre-registration required? 

Our classes fill up early. We strongly suggested pre-registration online to reserve your spot. Remember to arrive early as we let in clients on the waitlist 5 minutes before class. 

Where can I purchase classes or a membership?

To purchase a drop in class or class pack, you can purchase through our BUY CLASSES page or through the Mind Body App. Memberships, however, can only be purchased on the BUY CLASSES page. 

What is your late-arrival policy?

We require all students to arrive 5 minutes early as our studio doors lock promptly when class begins. Therefore we are unable to accept latecomers. 

Within 3 minutes of class beginning, we will open up the class to people on the waitlist. 

How do I know if I've been moved off of the waitlist?

If you are moved off the waitlist and into class, you will receive a notification by email or text. To ensure you are signed up for those notifications, check your profile in your Mind Body account.

Can I participate in class if I am pregnant?

Yes you can!!! At all stages of pregnancy, we suggest listing to your body. Take cues from within and moderate as needed during class. Please arrive early and speak with your teacher about modifications.

Should I arrive early?

Yes, our studio doors will lock promptly at the start of class, so please arrive 5-10 minutes early to set-up!

Do I need to be in shape? What about injuries?

The MISFITMETHOD is a vigorous workout. All fitness levels are welcome and you can go at your own pace. Pilates and Fusion classes are the most dynamic. If you are new to our method, we suggest booking a private intro session first. Modifications to accommodate injuries should be discussed with your teacher before class. Always consult with your physician before beginning a new exercise program. 

When does my pass expire?

Class packs are valid for 6 months upon purchasing.

What happens if I lose something at the studio?

MISFITSTUDIO is not responsible for lost or stolen items. Items that have not been claimed within two weeks will be donated to Sistering TO

I've never been to MISFITSTUDIO  – which class should I start with?!

We recommend any of our Floor classes – if you're looking for something gentle, we recommend GET RELEASED. For those who are familiar with a Pilates practice GET LIFTED is a well-rounded class and great taste of the MISFITMETHOD.  

Can I put my membership on hold?

Yes – auto-renew and Premum auto-renew members can hold once per year at no charge. Additional holds will incur a $15 fee. Please email thelowdown@misfitstudio.com to process your hold.

Is there special pricing for students?

Yes! We offer 10% off of drop-in classes and class packs of 5 or 10 with proof of an active student card.

Are memberships refundable?

No, MISFITSTUDIO memberships, classes or packages cannot be refunded once purchased.

Are your studios accessible by TTC?

You bet! Our Ossington Studio is a 3 minute walk from Ossington Ave stop on Queen West (take the 501 Street car), and our Bloor Studio is steps away from the Delaware exit from Ossington Station on the Bloor Line!

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